Terms of sale
1. PURPOSE
These terms and conditions govern sales made on senth.co by Dip Short (Senth & Co.), SASU with share capital of €1,000, SIRET 100 154 418 00014, RCS Paris, to consumers.
2. PRODUCTS
Senth & Co. is an independent reseller of Japanese Pokémon and One Piece products. The range includes booster displays, individual booster packs, fixed-content sets, promotional cards and non-playable collectibles. The selected product and option determine the sale unit, included contents and packaging condition. A collectible is not a playable trading card unless the product page identifies it as such.
We protect each item for transport. Its format, packaging condition and any stated wear are described on the product page. Where relevant, the product page distinguishes illustrations from photographs of the actual item.
Shrink and no-shrink describe outer-wrap conditions only where the specific product page confirms that distinction. They do not define the closure of every Japanese product. For Japanese One Piece boxes, rely on the confirmed tape and packaging condition of the selected offer. Individual-pack sealing does not establish original box contents or collation.
3. PRICES
Prices are in euros, including VAT. Delivery charges are shown before checkout is confirmed and detailed in our shipping policy.
4. ORDERS
Every order placed on the site constitutes acceptance of these terms. An order confirmation is sent by email after payment is approved.
5. PAYMENT
Payment is taken online at checkout for all three order types below, using the payment methods offered at checkout.
We source products in Japan and dispatch customer orders from France to the European Union and, where enabled at checkout, other destinations. “In stock” means the selected item is physically held in France. “Pre-order” means an upcoming release. “On request” means a released item that is not currently held in our French stock and is sourced after purchase. Payment is taken at checkout for all three order types. These are paid orders, not free reservations; pre-order and on-request do not mean immediate stock. An official Japanese release date is not our dispatch date.
For pre-orders and on-request items, we follow up with sourcing progress and estimated dispatch timing. If we cannot supply the agreed item, that item is refunded in full, without limiting your statutory consumer rights.
6. DELIVERY
The applicable delivery date or deadline is to be provided before payment. If it is not stated for your selected offer, please contact us before ordering to agree it. Sourcing follow-up after purchase does not replace that pre-payment delivery commitment or limit your statutory delivery and cancellation rights.
Orders containing in-stock items together with pre-order or on-request items are dispatched together once all items are ready. Separate shipments are available only by prior agreement; any additional charge is disclosed before you accept it. If we cannot supply an item, we refund the unavailable item and contact you about the remaining order. Unless you exercise an applicable cancellation right or we agree otherwise, the remaining items are dispatched together once they are ready, within the applicable delivery commitment. Your statutory cancellation rights remain unaffected.
Carrier transit begins after dispatch, not during sourcing or preparation. Delivery methods, charges and transit times are detailed in our shipping policy.
7. RIGHT OF WITHDRAWAL
Under Articles L221-18 and following of the French Consumer Code, you have 14 days to exercise your right of withdrawal. Full terms, including return deadlines, assessment against the condition at sale and any legally justified loss of value, are set out in our refund policy.
8. LEGAL WARRANTIES
Every product benefits from the legal guarantee of conformity under Articles L217-3 and following of the French Consumer Code and the legal guarantee against hidden defects under Articles 1641 and following of the French Civil Code. For the legal guarantee of conformity, the customer has two years from delivery to act and may choose between repair and replacement, subject to the legal conditions.
9. LIABILITY
Dip Short cannot be held liable for failure to perform the contract due to force majeure, disruption or strikes affecting postal or transport services, or any other event beyond its control.
10. INTELLECTUAL PROPERTY
The content of this site, including text, visuals and layout, belongs to Senth & Co. The product brands and visuals belong to their respective owners.
11. PERSONAL DATA
Personal-data processing is detailed in our privacy policy.
12. CONSUMER MEDIATION
Under Article L616-1 of the French Consumer Code, you may use a consumer mediator free of charge if a dispute remains unresolved. The competent mediator is CM2C, 49 Rue de Ponthieu, 75008 Paris. You can contact it online at cm2c.net/declarer-un-litige.php.
13. GOVERNING LAW AND DISPUTES
These terms are governed by French law. If an amicable or mediated resolution cannot be reached, disputes will be submitted to the competent French courts.